# Email Settings (/docs/email-settings)







# Email Settings 📧

The **Email Settings** page allows you to control the primary way your customers receive their digital files.

By default, Imprint automatically emails your customers the moment they pay. However, you can customize *how* this email is sent or even turn it off entirely if you prefer to deliver files exclusively through your store's checkout page.

<img alt="Email settings" src={__img0} placeholder="blur" />

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## 📨 Download Emails

This section controls the automatic delivery system.

* **Send download emails to customers:** This is the main "On/Off" switch for email delivery.
  * **Enabled (Default):** When a customer purchases a digital product, they immediately receive an email containing their unique, secure download links.
  * **Disabled:** No emails will be sent.

<Callout type="warn">
  **Important:** If you disable this, customers will *only* be able to access their downloads if you have added the **Imprint Checkout Extension** to your "Thank You" and "Order Status" pages.
</Callout>

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## 🏢 Custom Email Server (SMTP)

<PlanBadge plan="basic" />

By default, emails are sent from Imprint's servers (e.g., `noreply@imprintfiles.com`). While this works perfectly, using your own domain looks more professional and can improve delivery rates.

Enabling **Use my own email server** unlocks the ability to send emails via your own email provider (like Gmail, Outlook, or SendGrid).

<img alt="Custom SMTP" src={__img1} placeholder="blur" />

### Configuring Your SMTP

Once enabled, you will need to fill in your server details:

* **SMTP Host:** The address of your mail server (e.g., `smtp.gmail.com`).
* **SMTP Port:** The communication channel used. Common ports include **587 (TLS)**, **465 (SSL)**, or **25** (Unencrypted).
* **Username & Password:** Your login credentials for that email account.
* **Encryption:** Select the security protocol required by your provider (usually **TLS**).

### Branding Your Emails

This is the main benefit of using Custom SMTP. You get to control exactly what the customer sees in their inbox:

* **From Email Address:** The email address the message will appear to come from (e.g., `downloads@yourstore.com`).
* **From Name:** The name displayed alongside the email address (e.g., `My Awesome Store`).

### Testing Your Connection

Before saving, always click the **Test Connection** button at the bottom. We will confirm that your credentials are correct and that the server is responding.

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## 📚 Common SMTP Settings

To help you get started, here are the settings for the most popular email providers:

| Provider                | Host                 | Port |
| :---------------------- | :------------------- | :--- |
| **Gmail**               | `smtp.gmail.com`     | 587  |
| **Outlook / Office365** | `smtp.office365.com` | 587  |
| **Mailgun**             | `smtp.mailgun.org`   | 587  |
| **SendGrid**            | `smtp.sendgrid.net`  | 587  |